GlobalProtect Instructions for Windows-Installation

1. Click the Windows icon. (If offsite, a VPN connection is NOT required.)
1. Search for and select Portal Manager. (A software portal window appears.)
2. Select GlobalProtect VPN.
3. Press Launch button. (It may take 30 seconds before the software begins to download and install.)
4. Reboot when prompted. Do NOT reconnect to Cisco AnyConnect.
5. Open GlobalProtect.
6. To log in, enter your OUN in the Username field and your OTP (PIN + token code) in the Password field.
   
   
7. If your computer connects successfully and you pass the antivirus software enforcement check, you should get a notification letting you know that you connected successfully. The following notification will appear:
   
   
   
   
8. To disconnect the GlobalProtect VPN software, click the "Globe" icon in the system tray, then click the "Disconnect" button.

GlobalProtect Instructions for Mac

1. Select Open MacPatch from MacPatch menu bar item. (If offsite, a VPN connection is NOT required.)
2. Press the Install button next to GlobalProtect VPN Agent. (A progress bar will appear at the bottom of the window.)
3. Click the Open Security Preferences button when it appears.

4. Click the Allow button.

5. Make sure Palo Alto Networks box is checked and press the OK button.
   1. Depending upon your configuration you may get a window that indicates that you need to restart your computer. Click OK and continue with the installation.
   
6. For macOS 10.15 only - Click the Privacy tab.
   1. Select Full Disk Access from the list on the left.
   1. If needed, click the padlock icon to unlock the pane.
   2. Click the plus sign (+) button.
   3. Browse to and select /Applications/GlobalProtect.app.
   4. If prompted to quit GlobalProtect, choose Later.
   
7. Reboot the computer.
8. To use the software, click the "Globe icon" in the menu bar.
   
   
   



9. To log in, enter your OUN in the "Username" field and your OTP (PIN + token code) in the "Password" field.
   
   
10. If your computer connects successfully and you pass the antivirus software enforcement check, you should get a notification letting you know that you connected successfully. The following notification will appear:
    
    
    
    
11. To disconnect the GlobalProtect VPN software, click the "Globe icon" in the Finder menu bar and click the "Disconnect" button.
    

Cisco AnyConnect

Cisco AnyConnect Instructions for Windows

1. Click the Windows icon.
1. Search for and select Portal Manager. (A software portal window appears.)
2. Select AnyConnect SSL VPN.
3. Press Launch button. (It may take 30 seconds before the software begins to download and install.)
4. Reboot when prompted.
5. Open Cisco AnyConnect Secure Mobility Client.
6. To log in, enter your OUN in the Username field and your OTP (PIN + token code) in the Password field.

Cisco AnyConnect Instructions for Mac

1. Select Open MacPatch from MacPatch menu bar item.
2. Press the Install button next to AnyConnect SSL VPN. (A progress bar will appear at the bottom of the window.)
3. Open Cisco AnyConnect Secure Mobility Client.
4. To log in, enter your OUN in the Username field and your OTP (PIN + token code) in the Password field.